![]() See if any of these three new bundles offers the services your workflow could benefit from: More flexible work schedules mean that new market niches are opening up. Still, this is good news for any businesses that are addicted to Microsoft Teams. The catch: it's a stripped-down version of GoToConnect, offer a voice-only version of the call service that can function within the Microsoft Teams interface you won't get GoToConnect’s Messaging and Meeting capabilities at all. GoToConnect's cloud phone system can now fully integrate with Microsoft Teams, with a new Microsoft Teams edition. These all used to be desktop-only features. Users could already use their mobile device to place calls without using their personal number, but now more features are available, including Find Me and Follow Me, Advance Call Flip, Shared Extension, and Voicemail Transcriptions. “Coming soon” are Customizable Dashboards, Auto Queue Call Back, and Intelligent Call Routing.Īlso on the way is a new product called “Revenue Center,” which supports outbound calling for sales teams, with features including Outbound Dialler, Pre-recorded Agent Messages, and a Coaching Assistant. A 60-day free trial offer is now available for the service for the first time as well.Īdditional features are on the way, though GoToConnect hasn't specified exactly when we can expect them. GoToConnect Support Center’s new updates give users Configurable Permissions and Customized Pause Reasons, two features that increase security and ensure call access is given only to those who need it. Updated Cloud Contact Center as a Service (CCaaS) solutionĬloud contact centers keep businesses running without the hassle of installing their own equipment, but they need airtight security protocols for obvious reasons. Here are the four big upgrades to know about, all of which increase flexible work options in one way or another. See our full guide to the Best VoIP Providers for 2021 The updates Will LogMeIn's new updates help? We explain GoToConnect's latest features. ![]() But, one thing's for sure: we'll need new software infrastructures to make sure that everyone at an online-only workspace can find the tools and data they need when they need it. We don't yet know the full impact of the shift to flexible working. Thanks to a certain pandemic you might have heard of, employees and employers alike have embraced remote work like never before. The updates are aimed at helping those who are permanently shifting to a flexible schedule that allows them to partially or fully work from home. LogMeIn has just unveiled new product bundles, as well as a handful of new features for its VoIP and collaboration software, GoToConnect. ![]()
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